Top 3 Things Every Building Manager Should Know

If you’re a building manager, odds are you wear a lot of hats. While the job description itself is fairly straightforward, your day to day responsibilities are ever fluctuating. Not only is it your responsibility to look after the building itself, but when issues arise, you are the first point of contact for tenants and landlords alike. From conflict resolution to maintenance repairs, good building managers are able to shift focus and priorities quickly and effectively. We’ve gathered the top 3 things every building manager should know to make your difficult job just a little bit easier. 

1. Communication is Key

A huge part of a building manager’s job involves communicating with people on a daily basis. Whether it’s tenants, landlords, or other professionals, knowing how to properly communicate and interact with people is key to making your job run more smoothly. The building you manage is an integral part of your tenant’s lives. That’s where they sleep, raise their families, and sometimes even work. When something goes wrong, as the building manager you are the first point of contact for them. As such, you may often get the brunt of people’s frustration and maybe even anger when there is an urgent matter they would like fixed. It’s important to remember not to take it personally. Their frustration is most likely with the issue itself, not with you. By remaining calm, cool, and collected, you can ensure that everyone feels heard and understood while assuring them that you are on their side and will work with them to get the problem resolved in a timely and effective manner.

2. Building a Network

Things break, that’s just a fact of life. When the AC stops working or the pipes decide to leak, you may find yourself scrambling to find someone to come fix it as soon as possible. This can be tricky in and of itself, depending on the time and situation regarding the issue. By building a network of professionals you trust and have communicated with beforehand, you can help make your job easier if, and when, things go wrong. Take the time to interview and vet professionals ahead of time in a variety of different areas, from plumbers to electricians. Ask them how much notice they need, if they are willing to come out on nights, weekends, or holidays, and what their fees will be. Next time something goes wrong, you’ll know exactly who to call, how much it will cost, and what the timing will be. This is information that you can pass along to your tenants and landlord, to assure them you have it all under control.

3. Surveillance in Advance

Unfortunately, video surveillance and alarm systems are one of those things that you don’t realize you need until it’s often too late.  American Security offers an array of top-notch security systems, from fire alarms to video surveillance, burglar alarms, video intercom systems, and more. If there is one thing tenants, landlords, and building managers can agree on, it’s that security and protection are of the utmost importance.  At American Security, we are the industry experts when it comes to protecting homes and businesses in New York City and the surrounding area. We customize each plan to fit exactly what your unique building needs. By partnering with American Security, you can have peace of mind knowing that your building is safe and secure.  

Want to know how American Security can help secure your lobby and building?  Click here to see our systems or talk to an expert to learn more!

#GiveUsYourWorstBuilding 

Let us demonstrate how we can turn around the most challenging environments. 

Visit our website at www.americansecurity.com or contact us to learn more about our solutions today.

American Security’s ARCS Installation

Is Your Building in Compliance With the NYC Building Code?  

American Security’s ARCS Installation Will Help Ensure It is.  

In the event a catastrophe strikes, ensure that your building is code-compliant. An Auxiliary Radio Communication System (ARCS) Instillation from American Security will help you do just that!  

What is an Auxiliary Radio Communication System (“ARCS”)?

An ARCS is a code-driven, life-safety system consisting of a network of distributed antennae that enable first responders to communicate reliably from any location within a building.  

As a key component to in-building life safety operations, ARCS is designed for durability and survivability to provide continued operational use under extreme conditions.  

ARCS systems, in conjunction with fire alarm systems, protect New York’s bravest while they risk everything to protect us. 

Do I need an ARCS in my building?

NYC Building Code requires an ARCS to be installed, tested, and maintained in all new and many recently renovated high-rise (75 feet or taller) buildings.  Additional regulatory requirements for ARCS and Bi-Directional Amplifier (“BDA”) systems (outside NYC) include the International Fire Code (IFC – Section 510),NFPA 1221 (2016 Edition), NFPA 72 (2013, 2010 Edition), and IBC Section 916 (2015 Edition), IBC Section 915 (2012 Edition). 

What are the ongoing requirements for maintaining ARCS?

Fire Department rules set forth standards and requirements for daily inspection, annual certification, and five-year recertification of ARCS systems.  FDNY requires that the testing of ARCS be supervised by a professional possessing both FDNY and United States Federal Communications Commission (“FCC”) licenses.

American Security is licensed and certified to provide turnkey ARCS and BDA system solutions to keep your building code-compliant, including:

  • System Design
  • Filing, certification, and permitting
  • Installation
  • Testing, Commissioning, and FDNY Inspection
  • Ongoing monitoring and maintenance, including annual and five-year certifications

Keeping up to date with changing codes and rules can be tricky. Consolidating services with the right vendor helps ensure required inspection, maintenance, and testing requirements are met. It prevents you from fines that could result if you get caught off-guard with an unannounced fire department inspection.

Contact Us

American Security’s professionals will train your staff on how to effectively use their systems, keeping them prepared if the unthinkable happens.

Protect your property, along with the people in it.  For more information about getting an Auxiliary Radio Communication System Installation for your building, please give us a call at (718) 784-2880 or fill out the form below.

#BackUpYourVideo Protecting Residents and Yourself

Protect your tenants and investments with our Video as a Service solution.   

A simple and effective way to make sure both residents of buildings as well as owners who are subject to potential fraudulent slip-and fall claims is to ensure you always have a video backup.  American Security offers 24/7 CCTV surveillance systems which utilize color digital cameras, and state-of-the-art digital video recorders that will provide you with all the legal back-up you could need.  

What sets us apart from other security companies? 

These days many properties are equipped with surveillance cameras, but the problem lies within video storage. Specifically, where video is stored and for what duration. No one can predict exactly when they’ll need to pull their security footage and storage capacity is limited to less than 30 days.  American Security offers an innovative data storage solution that is changing the face of archiving security surveillance data. No longer will you have to worry about your video surveillance being overwritten or lost due to lack of space. Now, for as little as $8/month, you can back up your video for up to 3 years. 

Our company will visit your site, assess the situation based on what is necessary, install the equipment, monitor your properties, train building managers on how our systems operate and follow up periodically to keep your plan current and efficient. This tried and true method is what has kept our clients happy since 1979. 

#GiveUsYourWorstBuilding 

Let us demonstrate how we can turn around the most challenging environments. 

Visit our website at www.americansecurity.com or contact us to learn more about our solutions today.

INTRODUCING AMERICAN SECURITY’S VIDEO CLOUD STORAGE SOLUTIONS

American Security is overjoyed to roll out our new Video Cloud Storage Solutions. With fraudulent slip and fall insurance claims on the rise, video surveillance is important now than ever before.

Personal injury lawyers know your state’s statute of limitations. They count on your video surveillance evidence not being available by the time cases are filed. Thus, video surveillance makes all the difference and can make or break your case. Stay protected with long term video back-up for an incredibly affordable price.

Video as a service. This innovative data storage solution is changing the face of archiving security surveillance data. No longer will you have to worry about your video surveillance being overwritten or lost due to lack of space.

Now, for as little as $8/month, you can back up your video for up to 3 years.

Enjoy:

  • Quick and easy installation by our expert team
  • Simple, reliable, and affordable
  • State-of-the-art video surveillance

Get covered today and speak to a specialist. Call us:
(718) 784-2880

When it comes to life safety, there is no margin for error. That’s why our customers have been relying on American Security to protect their homes, businesses, and facilities since 1979.

Keep your tenants safe and happy with American Security. #WeHaveYouCovered

Visit our website.

American Security will be exhibiting at the 2019 NY Coop Expo – Visit us!

American Security will be exhibiting at the 2019 NY Coop Expo - Visit us!

This Thursday, April 11th, American Security is proud to be attending New York’s biggest Co-op, Condo & Apartment expo – the Cooperator Expo at New York Hilton Midtown.

Date: Thursday, April 11, 2019

Time: 9:00AM to 4:30PM

Location: New York Hilton Midtown, 53rd Street & Avenue of the Americas

A must-attend event for industry professionals, the Cooperator Expo will host over 300 exhibitors for a full day of educational seminars, free advice from industry experts, and valuable networking.

Visit us at Booth 1600! American Security is excited to unveil our new long-term video cloud storage solution at the tradeshow.

Fraudulent slip and fall insurance claims are on the rise and it’s increasingly important to ensure all of your security footage is backed up for the duration of your state’s statute of limitations.

Personal injury lawyers are keenly aware of your state’s statute of limitations. They count on your video surveillance evidence not being available by the time cases are filed.

Stay protected with long term video back-up – starting at only $8/month.

  • Quick and easy installation by our expert team
  • Simple, reliable, and affordable
  • State-of-the-art video surveillance

Register to attend the tradeshow here!

 

American Security provides the most trusted, easy to use systems in the market – all under one roof. #WeHaveYouCovered. Learn more here.

2019’s 5 Safest Neighborhoods in NYC

New York City is the most beautiful city in the world. Though the city used to be not so safe, NYC has gone from being one of the most dangerous cities in America to becoming one of the most crime-free metropolises in the developed world.

That being said, it still isn’t the safest city in the world to live.

We consider these 5 neighborhoods to be some of the safest neighborhoods in NYC:

 

  • Windsor Terrace

 

This area is one of the best places to live in New York! Located right in between Green-Wood Cemetery and Prospect park in Brooklyn, this area is considered to be a slightly more affordable version of Park Slope.  This quaint (by NYC standards) and quiet neighborhood has a population of 17, 369.

Brickunderground.com

 

  • Little Italy

 

Though quite busy with lots of trendy shops and bars, this little Manhattan neighborhood is actually pretty safe! The area gets its name from the 1800s, when thousands of immigrants from Naples and Sicily settled in and called it home. Stretching from Canal St to Houston St, between Lafayette St and the Bowery,  the italian presence is no longer so notable there. Still! The annual Feast of San Gennaro perseveres and you can see it every September.

groupon.com

 

  • Kew Gardens

 

Located in central Queens, Kew Gardens was one of seven planned garden communities built in Queens in the 1900s. This young neighborhood has a population of 22,541.  If you’re growing tired of the hustle and bustle of Manhattan, the greenery and quiet of Kew Gardens may be a welcome change for you!

Kew.org

 

  • Borough Park

 

One of the larger neighborhoods on the list, Brooklyn’s Borough Park has a population of 167,858 people. About 80% of this neighborhood’s population is Hasidic Jewish!  A residential, very family friendly neighborhood, Borough Park is often referred to as the “Baby Boom capital” of NYC with more babies being delivered at the local hospital, Maimonides Medical Center, than any other hospital in New York City.

brownstoner.com

 

  • Dyker Heights

 

You may have heard of the Brooklyn neighborhood, Dyker Heights, for its elaborate Christmas lighting. Located deep in Brooklyn, between the neighborhoods of Bay Ridge and Bensonhurst, this residential area is also very safe! The area is affluent and homes are big and well-kept.

timeout.com

When it comes to life safety, there’s no margin for error. That’s why our customers have been relying on American Security to protect their homes, businesses, and facilities since 1979. We have been installing monitoring and maintaining security, fire and interactive video systems throughout the tristate area and specialize in commercial and multi-family housing applications.

Visit our website at www.americansecurity.com or contact us to learn more about our security solutions today.

Meet your new Video Doorman.

A lot of building owners shy away from doormen due to cost. However, you can now have your cake and eat it, too.

From an office single station intercom to a 500 unit apartment house, American Security can install a high resolution video intercom system in any existing building or in new construction. Video Doorman is a premier security service that gives tenants peace of mind with better building security, secure package delivery, package delivery notification, access to emergency services, access control security and more! Not to mention, the service increases the value of every unit in your building.

Check out this video showing the service in action and testimonials from building owners who are benefiting from the service everyday:

Video Doorman is ideal for building owners on tight budgets and is able to deliver doorman services at a fraction of the cost. You can have your own state of the art Video Doorman service for around a dollar per hour while adding a whole new level of security and value to your building.

With Video Doorman, your tenants can have safe and secure package delivery and notification, 24/7 CCTV surveillance and access control security, an on-call live operator who can greet tenants on arrival and provide “escort” service to their floor, and emergency access for police fire and medical help.

Meet your new doorman and say hello to a whole new level of convenience, safety and value.

When it comes to life safety, there’s no margin for error. That’s why our customers have been relying on American Security to protect their homes, businesses, and facilities since 1979. We have been installing monitoring and maintaining security, fire and interactive video systems throughout the tristate area and specialize in commercial and multi-family housing applications.

Visit our website at www.americansecurity.com or contact us to learn more about our solutions today.

Is your NYC building prepared for an active shooter situation? Protect yourself.

In this changing world, it’s important to be proactive and know how to keep your building safe in the event of an active shooter situation.

Active shooter training is becoming a regular part of the life safety training given to corporate and government employees, tenants in buildings, and schools. In New York City, all high-rise office buildings are required to have Fire Safety and Emergency Action Plans and regular drills. Stay prepared and stay safe. As a building manager, you’re not going to want to risk what can happen if you’re not careful – follow our tips to keeping your building safe if there is ever an active shooter in your building.

Here’s how to keep your building’s residents protected in the event of an active shooter situation:

NYC’s official active shooter protocol is the following – Avoid. Barricade. And if absolutely necessary, though this is rarely necessary if you do A and B…confront. In other words – run. If you can’t run, hide, and if you can’t hide…fight.

When fleeing an active shooter, your tenants will need to be aware of all building exits and the fastest way to get to those exits. This is why drills are important. Keep in mind that in an active shooter situation, most people won’t want to leave because 1) they’re paralyzed by fear, 2) they’ve let the normalcy bias take over (those aren’t gunshots – fireworks, maybe?), or 3) they think hiding should be their first course of action. Running, with hands visibly in the air for any law enforcement on premises, is the most important line of action and tenants should be trained to do so with regular drills.

Once safe, tenants must call 911 without assuming somebody else already has.

However, in the event that tenants are not able to escape, they will need to barricade themselves in a secure location from the shooter. A locked door is the most effective way of barricading yourself from an active shooter.  Active shooters look for easy victims and rarely attempt to penetrate a locked door. Advise tenants to turn lights off and put phones on silent so as to not draw any attention to their location.

Keep your building protected with the following tools:

  • Burglar Alarms: Do you have burglar alarms installed? A burglar alarm makes sense for any location, no matter what the size and can be life-saving in a critical time like this one.
  • Proper Access Control: The number 1 deterrent to an active shooter is simple – a locked door. Active shooters will rarely go out of their way to break a door in, they will simply move on. Lock your doors! American Security offers a wide variety of access control solutions from proximity, biometric, fingerprint, to all-in-one smart-card readers. Systems can range from 1 to 65,000 users, and 1 to 1,000 doors.
  • Central Station Monitoring: Make sure your security provider offers central station monitoring. Highly trained operators rapidly handle fire, burglary, and other alarm signals with our central station monitoring. American Security contracts with a Central Station that is both UL listed and New York City Fire Department approved.

Stay safe, New York. Avoid. Barricade. Confront.

Is your building covered? It is if you’re with American Security – #WeHaveYouCovered.

When it comes to life safety, there is no margin for error. That’s why our customers have been relying on American Security to protect their homes, businesses, and facilities since 1979. We have been installing monitoring and maintaining security, fire and interactive video systems throughout the tristate area and specialize in commercial and multi-family housing applications.

Visit our website at www.americansecurity.com or contact us to learn more about our solutions today.

Is your NYC building protected while you’re away?

Going away this holiday season? You’ll want to make sure your building is fully protected while you’re gone. As a building manager, you’re not going to want to risk what can happen if you’re not careful – you’re going to need to be prepared before you go.

Here are some of American Security’s top tools to keep your building protected while you’re away this winter:  

 

  • CCTV: Do you have a camera installed on your property? American Security installs high quality systems using color digital cameras, and state-of-the-art digital video recorders. Storage can be a month or longer, with almost instantaneous retrieval.

 

  • Video Intercoms: From an office single station intercom to a 500 unit apartment house, American will install a high resolution video intercom system in an existing building or new construction.

Larry Dolin, founder of American Security Systems of Long Island City, N.Y., demonstrates the Video Doorman, which he created, at Vesta Hoboken at 609 Observer Highway in Hoboken, the first to be installed in New Jersey, 

  • Burglar Alarms: Do you have burglar alarms installed? Break-ins happen every day in New York City, whether it be a retail store, office, home, warehouse or factory. A burglar alarm makes sense for any location, no matter what the size.

 

  • Proper Access Control: American Security offers a wide variety of access control solutions from proximity, biometric, fingerprint, to all-in-one smart-card readers. Systems can range from 1 to 65,000 users, and 1 to 1,000 doors.

 

 

  • Central Station Monitoring: Make sure your security provider offers central station monitoring. The integrity of your property is of utmost importance. Highly trained operators rapidly handle fire, burglary, and other alarm signals with our central station monitoring. American Security contracts with a Central Station that is both UL listed and New York City Fire Department approved.

  • Audit Your Building Technology: Is your security system up to date? Make sure your security system is up to date and fully functional.

 

Are you covered while you’re away? You are if you’re with American Security – #WeHaveYouCovered.

When it comes to life safety, there is no margin for error. That’s why our customers have been relying on American Security to protect their homes, businesses, and facilities since 1979. We have been installing monitoring and maintaining security, fire and interactive video systems throughout the tristate area and specialize in commercial and multi-family housing applications.

Visit our website at www.americansecurity.com or contact us to learn more about our solutions today.

American Security | Employee Highlight | Arlene Montera

At American Security, we know our people are our most valuable asset. Each month, we recognize a member of our team for their outstanding contributions to our organization with our American Security Employee Spotlight.

This month, we are celebrating Arlene Montera. Arlene has been working for American Security for 7, going-on 8 years now!

As Collections Manager, Arlene is in charge of minimizing financial losses. She works with a number of departments, from the service department to the install department. Arlene works with us all.

Arlene’s favorite part about working at American Security is the nice people all around. She has some really sweet customers, she says, and she loves her team.

Arlene has over 40 years of experience working in collections! Some advice for newcomers to the security industry? The industry is always changing and evolving as new technology emerges. If you’re looking to get your foot in the door, make sure you read up an do lots of research.

Outside of work, Arlene enjoys hanging out with her friends and family and watching sports. She loves baseball and hockey in particular and is a die-hard Yankees and New York Rangers fan!

Thanks for reading this month’s American Security Employee Spotlight. Stay tuned for more.